Privacy Policy

Last updated: July 8, 2026

Parlor Software ("Parlor," "we," "us") builds mobile loyalty apps for local businesses. This policy explains what information we collect through those apps, how it's used, and the choices you have. It applies to every business's app built on the Parlor platform ("the App"), and to this website.

Information We Collect

When you create an account or use the App, we collect:

• Account information — email address, and optionally phone number and birthday, which you provide when you sign up.
• Loyalty and purchase activity — points balance, tier status, and reward redemptions, synced from the business's point-of-sale provider (e.g. Square) where connected.
• Push notification token — a device identifier used to deliver notifications (like reward updates and tier upgrades) to your phone. This is only collected if you grant notification permission.
• Usage data — basic app interaction data (e.g. which screens you open) used to keep the App working correctly.

We do not collect precise location, payment card numbers, or government ID information.

How We Use Information

• To operate your loyalty account — track points, tiers, and rewards.
• To send you notifications you've opted into, such as reward and tier-upgrade alerts.
• To provide customer support if you contact the business or Parlor Software.
• To maintain the security and reliability of the App.

We do not sell your personal information, and we do not use it for third-party advertising.

Data Sharing

Each business using Parlor Software has its own isolated app and account data — your information is only visible to the specific business whose app you're using, and to Parlor Software as the platform operator. We share data with the following service providers strictly to operate the App:

• Supabase — hosts our database, authentication, and backend infrastructure.
• Square — where a business connects their Square account, purchase and loyalty data is synced from Square to power in-app rewards.
• Expo / Apple / Google — deliver push notifications to your device.

We do not share your information with any other third party except as required by law.

Data Retention & Deletion

We retain your account data for as long as your account is active. You can permanently delete your account and associated data at any time from within the App under Profile → Delete Account. This immediately and permanently removes your account information from our systems.

Your Choices

• You can disable push notifications at any time in your device's system settings.
• You can update or remove your phone number and birthday from your profile at any time.
• You can delete your account at any time, as described above.

Children's Privacy

The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

Contact Us

Questions about this policy or your data? Reach us at hello@parlorsoftware.com.